At Focus Driving Academy, we are committed to protecting your privacy and handling your personal information responsibly in accordance with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth).

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or contact us regarding driving lessons and related services.

1. Information We Collect

We may collect the following personal information through our website contact forms, phone calls, emails, or direct communication:

• Full name
• Phone number
• Email address
• Information related to driving lesson enquiries
• Any other information voluntarily provided by you

We do not collect sensitive financial information through our website.

2. How We Collect Your Information

We collect information when you:

• Submit a contact form on our website
• Contact us by phone or email
• Enquire about driving lessons or services
• Communicate with us regarding bookings or lessons

3. Why We Collect Your Information

We collect your information for purposes including:

• Responding to enquiries
• Booking and managing driving lessons
• Providing customer support
• Communicating regarding lesson schedules and updates
• Maintaining internal business records

We do not sell or rent your personal information to third parties.

4. Payments

Payments may be made via:

• Cash
• Bank transfer

We do not store banking or payment card information on our website.

5. Children and Young Drivers

Our services are provided to both adults and teenagers, including students under 18 years of age.

Where appropriate, parents or guardians may communicate with us on behalf of younger students.

6. Website Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure.

However, no online transmission or electronic storage system can be guaranteed as completely secure.

7. Cookies and Website Data

Our website may use standard website technologies such as cookies and server logs to improve website performance and user experience.

These technologies generally do not identify individual users personally.

8. Third-Party Services

Currently, we do not use third-party booking systems, payment gateways, or marketing platforms on our website.

If this changes in the future, this Privacy Policy may be updated accordingly.

9. Access to Your Information

You may request access to the personal information we hold about you or request corrections if information is inaccurate or outdated.

To request access or corrections, please contact us using the details below.

10. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact:

Focus Driving Academy

Noble Park, Victoria, Australia

Email: focusdrivingacademyvic@gmail.com

Phone: 0433 452 434

Website: focusdrivingacademy.com.au

11. Changes to This Policy

Focus Driving Academy may update this Privacy Policy from time to time to reflect changes to our services, website, or legal obligations.

The updated version will always be available on our website.